Permit Saige
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Cookie Policy

Last updated: January 11, 2025

Understanding cookies: This policy explains how Permit Saige uses cookies and similar technologies to enhance your experience and improve our services.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

How Cookies Work

  • Stored locally on your device by your web browser
  • Sent back to the website on subsequent visits
  • Allow websites to remember your preferences and actions
  • Help improve website functionality and user experience

Similar Technologies

  • Local Storage and Session Storage
  • Web beacons and pixel tags
  • Browser fingerprinting techniques
  • Mobile device identifiers

Note: When we refer to "cookies" in this policy, we include all similar tracking technologies unless specifically stated otherwise.

2. How We Use Cookies

Permit Saige uses cookies to enhance your experience, improve our services, and understand how our platform is used. Here's how we use different types of cookies:

Essential Functions

  • Authenticate users and maintain secure sessions
  • Remember your login status and preferences
  • Ensure website security and prevent fraud
  • Enable core platform functionality
  • Load balance traffic across our servers

Analytics and Performance

  • Understand how users interact with our platform
  • Identify popular features and content
  • Monitor website performance and errors
  • Optimize user experience and interface design
  • Generate usage statistics and reports

Personalization

  • Remember your language and region preferences
  • Save your theme and display settings
  • Customize content based on your interests
  • Provide personalized recommendations
  • Remember your notification preferences

3. Types of Cookies We Use

We use different types of cookies based on their purpose and duration:

By Purpose

Cookie TypePurposeCan Be Disabled?
Strictly NecessaryEssential for website functionality and securityNo
PerformanceCollect information about website usage and performanceYes
FunctionalRemember your preferences and settingsYes
TargetingDeliver relevant content and advertisementsYes

By Duration

Session Cookies

Temporary cookies that are deleted when you close your browser.

  • User authentication and session management
  • Shopping cart contents
  • Form data during multi-step processes
  • Security tokens and CSRF protection

Persistent Cookies

Stored on your device until they expire or are manually deleted.

  • Remember login status ("Remember Me")
  • User preferences and settings
  • Analytics and usage tracking
  • Personalization data

4. Third-Party Cookies

We work with trusted third-party services that may set their own cookies on your device. These services help us provide better functionality and understand how our platform is used.

Analytics Services

Google Analytics

Helps us understand website usage patterns and user behavior.

  • Page views, session duration, and bounce rates
  • User demographics and interests (anonymized)
  • Traffic sources and conversion tracking

Google Privacy Policy |Opt-out

Customer Support

Intercom / Zendesk

Powers our customer support chat and help desk functionality.

  • Chat widget functionality and message history
  • Support ticket management
  • User identification for support purposes

Payment Processing

Stripe

Secure payment processing and fraud prevention.

  • Payment form functionality and security
  • Fraud detection and prevention
  • Transaction processing and receipts

Stripe Privacy Policy

Note: Third-party services have their own privacy policies and cookie practices. We encourage you to review their policies to understand how they handle your data.

5. Managing Your Cookie Preferences

You have several options for managing cookies and controlling how they are used on your device:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Set cookies to be deleted when you close your browser
  • Receive notifications when cookies are set

Chrome

Settings → Privacy and security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

Cookie Consent Manager

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences by category
  • Learn more about each type of cookie we use

Change Your Preferences: You can update your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by clearing your browser cookies and revisiting our site.

Opt-Out Tools

For specific types of tracking, you can use these opt-out tools:

Google Analytics Opt-out

Install the Google Analytics Opt-out Browser Add-on

Do Not Track

Enable "Do Not Track" in your browser settings (note: not all websites honor this setting)

Important: Disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they are necessary for the website to work properly.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements.

How We Notify You of Changes

  • Update the "Last Modified" date at the top of this policy
  • Display a notice on our website for significant changes
  • Send email notifications for material changes (if you have an account)
  • Request new consent if required by law

Your continued use of our website after any changes to this policy constitutes acceptance of the updated terms.

8. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Privacy Team

For cookie-related questions and consent management

General Support

For technical support and account assistance

Company Information

Permit Saige, LLC
Attn: Privacy Officer
[Address to be updated]
United States

Last updated: January 11, 2025 | Effective Date: January 11, 2025